Air Travel Consultant with German Remote
Air Travel Consultant with German Remote
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Be a primary contact for customers of the airlines via incoming phone calls in German and English
- Assist the customers with their reservations cancellations online checkin guidance in terms and policies and more
- Register details of your conversations in a dedicated system
- Provide timely and friendly resolution to customers enquiries while maintaining a high level of speed and quality to meet standard KPIs
- Fluent German (B2) and fluent English (B2) language both verbal and written
- Willingness to relocate to Czech Republic or already residing there
- Good computer skills
- Optimistic friendly positive stressresilient personality serviceoriented profile
- Ability to work in shifts also night shifts in a fastpaced environment
- If you wish to work remotely a fast and stable wired internet connection (at least 16/10 mbps) and a smartphone is necessary
- Fulltime job with possibility of going parttime after 6 months if the KPIs are met
- Schedule pattern from Monday to Sunday known 2 weeks in advance changing biweekly with six 85 hours long shifts of work the first week and 4 days the next week (consecutive) including night shifts
- Unlimited employment contract with 3 days of probation period
- 10 days of fully paid training
- Meal allowance of 85 CZK net per day
- Multisport card
- Language course contribution
- 22 working days of vacation after the 3 months of probation period and 25 days after 3rd year
- Public health and social insurance
- A dynamic and diverse job in a pleasant and modern environment
Employment Type
Full Time
