drjobs Online Reservation Assistant

Online Reservation Assistant

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Job Location drjobs

Phoenix, AZ - USA

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Job Description: Online Reservation Assistant

Department: Hospitality

Job Summary:

We are seeking a detailoriented and customerfocused Online Reservation Assistant to join our team in the Hospitality industry. The ideal candidate will be responsible for managing online reservations providing exceptional customer service and ensuring a seamless booking experience for our guests.

Responsibilities:

  • Process online reservations accurately and efficiently
  • Respond to customer inquiries via phone email and live chat
  • Assist guests with booking modifications and cancellations
  • Maintain accurate records of reservations and guest information
  • Collaborate with other departments to ensure guest satisfaction

Qualifications:

  • High school diploma or equivalent
  • 1 years of experience in customer service or hospitality
  • Excellent communication and interpersonal skills
  • Proficiency in online reservation systems
  • Ability to multitask and work in a fastpaced environment

Skills:

  • Attention to detail
  • Problemsolving abilities
  • Team player
  • Adaptability
  • Strong organizational skills

If you are passionate about providing exceptional service and have a knack for online booking systems we want to hear from you! Apply now to join our team as an Online Reservation Assistant.

Employment Type

Full Time

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