Operations Manager
Operations Manager
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Business Admin
General Building Management
Zeestore Operations/ Procurement
Legal Administration
Effective teamwork and selfmanagement
1. Business Admin
Maintain MANCO Calendar
Focus on business development
Maintain and communicate Brand Reporting Pages in Nifty for each Brand weekly and monthly and do weekly reminders to MANCO on reporting dates.
Do weekly reporting and recordings
Do monthly reporting and recordings
Maintain INF OPS Folder in Work drive
Draft KPIs and maintain /update KPIs monthly.
Create OKRs Nifty automated templates for all brands annually
Update and maintain the Asset list
Draft SOPs
2. General building management
Manage cleaners duties daily for both properties
Manage stock orders for kitchen and building
Manage deliveries and collection at Longmeadow office
Manage maintenance and repairs at INF Riley road building
Manage queries for facilities on both properties
Manage all keys and masters to INF Riley building
Manage all SLAs building related eg. Pest control hygiene control etc.
3. Zeestore Operations/ Procurement
Receive and action Zeestore orders for dispatch and collection
Communicate picking and packing of orders with Zeestore assistant
Manage communication to zees on all Zeestore related communications:
i. Stock ordered
ii. Stock invoiced
iii. Stock dispatched
Maintain Cin7 Zeestore system with updated pricing and stock items
Do Stock takes quarterly
Ensure standard stock items in stock
Update Woocommerce site for Zeestore on updated items and images
Report weekly and monthly on Zeestore issues progress challenges
Source suppliers and pricing quotes where necessary
Maintain relationships with customers and suppliers
4. Legal Administration
Act as a channel / filter of communication on all legal matters to control:
i. Cost of legal
ii. Time required and feedback
iii. Track progress on cases
iv. Do reporting weekly and monthly on above
Maintain FA and SA consistency and alignment
Ensure proper process flow and procedures on all legal matters are followed.
Assist with contractual translation to new Zees
Assist with legal guidance where lawyers are not needed.
Assist all Brands with any legal matters and requests.
5. Effective teamwork and Self management
Consistently manage own priorities to achieve all deliverables
Follow any lawful and reasonable instruction from the GM
Act as part of the team and always assist other members of the team to achieve common goals
Consistently live and be an example of the Company values
Clarity in judgment
Critical Thinking
Communication Skills
Requirements
- Knowledge of business processes and functions (Business Admin Legal Procurement Project Management & Operations.)
- Strong analytical ability
- Tech savvy and System orientated
- BSc/BA in Business or relevant field.
2 years in a similar role Experience planning and leading community initiatives Proven customer service experience Experience with Social Media Collaborative spirit Qualification in Communications/ Marketing is beneficial
Employment Type
Full Time
