IT Responsible Officer
IT Responsible Officer
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Job Description
Coordination of investments and budgets regarding IT.
Internal IT and computer use procedures; build IT documentation and improve the IT knowledge base for end users
IT and telecommunication activities of the 3 Romanian BD companies including operation implementation analysis
support procedure development troubleshooting and remediation.
Cooperation with the corporate IT department to ensure transparency between BDRO and other company
business units and Head Quarters while taking advantage of the scale efficiencies.
Implement group IT solution and strategies for computer systems (SAP LAN PC telecommunication )
First contact for end users to handle their IT problems questions and requests (via phone call face to face by
preference by IT service desk tool)
Maintain contracts with companies and organizations that are relevant for the efficient operation of the IT
department.
Coordinate with other departments to assure a smooth operation and thorough understanding of the IT needs and
opportunities.
Responsibilities include but are not limited to:
o Maintenance and administration of local area network and assets to include:
User access and support.
Server hardware administration and maintenance.
Network hardware equipment maintenance.
Mobile phone support
Perform system backups and recovery.
Physical installation of server and networking equipment network patching backup handling ) under supervision of the group infrastructure manager
Asset management
o Support computer hardware and peripheral equipment:
Installation maintenance and management of the lifecycle of all end user equipment including hardware and software installations.
Monitor maintain repair and purchase computer systems peripheral equipment and televisions.
o Maintenance and administration of the VOIP telephone system
User access and support.
Server and telephone administration and maintenance.
o Help Desk Support
Assist end users in resolving hardware and software issues
Analyze and route issues to proper IT support
Diagnose problems and perform troubleshooting activities
Document track and monitor problems via JIRA Help Desk
PROFILE:
- You have an university degree and at least one/two years of experience in the work field;
- You are selfdriven dedicated and have excellent communication skills;
- You are open smart oriented friendly positive and have good admin skills and high attention to details;
- You have the ability to prioritize and to work under pressure while meeting deadlines;
- You are result oriented;
- You speak English fluently.
OUR OFFER:
- We offer you a job in a fast growing international organization where positivity trust creativity and team work are valued;
- You will receive a salary package according to your experience topped with fringe benefits;
- You will be part of a wonderful positive team that owns a great deal of experience in IT.
Communication Skills
Education
Bachelor
Employment Type
Full Time
