Please Note:
- Selected candidate must reside within two (2) hours of the client Headquarters in Woodlawn MD
- Selected candidate must be willing to work onsite at least 2 days a week.
- The candidate must provide a digital portfolio of design work for review.
Position Description:
- Derive business processes analyze user needs assist in requirements definition design browserbased interfaces and design and conduct usability testing.
- Elicit business goals and user needs from stakeholders.
- Facilitate customer discovery sessions.
- Create Conceptual Models Journey Maps Personas and Scenarios of Use.
- Create and refine screen prototypes.
- Document user requirements screen designs and design recommendations.
Key Required Skills:
Strong knowledge of:
- Usercentered design principles
- Documenting user requirements
- User needs/pain points
- Interaction/Interface design experience utilizing usercentered methods
- Designing and conducting formative various user research tests
Requirements
Skills Requirements:
Basic Qualifications:
- Bachelors degree with 7 years of experience
- Demonstrate strong oral and written communication skills with the ability to communicate technical topics as well as interface with the customer on a daily basis
- Minimum of 6 years of direct Interaction/Interface design experience in UserCentered Methods and User Analysis
- Must be able to obtain and maintain a Public Trust. Contract requirement.
- The candidate must provide a digital portfolio of design work for review.
Required Skills:
- Demonstrate strong oral and written communication skills with the ability to communicate technical topics as well as interface with the customer on a daily basis
- Minimum of 6 years of direct Interaction/Interface design experience in UserCentered Methods and User Analysis
- Minimum of 6 years of experience documenting user requirements screen designs and design recommendations
- Minimum of 4 year of experience in designing and conducting formative usability tests in both formal and informal settings
- Minimum of 4 year of experience preparing and presenting findings and recommendations in small and large group settings
- Must provide a digital portfolio of design work for review
Desired Skills:
- Experience using Axure RP prototyping software
- Experience with AdobeXD prototyping software
- Experience with Pega and/or ServiceNow platforms
- Experience with the Agile/Scrum methodology
- Understanding of responsive design
- Prior experience supporting government agencies
- Understanding of Section 508 and its requirements regarding design
- Hold additional UX Certifications such as UX Master Certification (NN/g) or UX Design Immersive (General Assembly)
Position Requirements: BS Degree in Computer Science with 3-5 years of experience required. Solid web application development experience. Practical experience with content management systems. Experience with wireframe and diagnostic tools. Leadership and management skills. Proficient in enterprise database environments. Ability to solve complex problems and develop innovative solutions. Excellent customer service and research abilities. Ability to follow instructions and work in a team environment through self-management of tasks, deliverables, and timelines. Superb interpersonal, verbal, and written communication skills. Benefits: Holiday Benefit: 10 Holidays per year Vacation Benefit: 10 Vacation Days per year. Accrued on weekly basis. Sick Leave Benefit: 5 Personal/Sick Leaves per year. Accrued on weekly basis Medical Insurance Reimbursement Benefit: Medical Insurance Allowance QSEHRA Reimbursement (Eligibility date dependent on enrollment.Employee purchase own plan) AFLAC Supplemental Insurance Plan: AFLAC Supplemental Insurance Plan 401 (K) Retirement Plan: 401 (K) Retirement Savings Plan