Customer Support Specialist Romanian Speaker
Customer Support Specialist Romanian Speaker
Posted on :
09-10-2024
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Job Description
Were looking for Romanian speaking Customer Service Advisors to join our clients team in the beautiful Sofia!
What youll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
- Meet and exceed our customer service quality goals compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
Whats the offer:
- Health Coverage and Private Health Care.
- Attractive Salary package.
- Monthly transportation/internet allowance of 50 BGN net paid in addition to the base salary
- Additional payment for night hours work (if applicable) as per approved company program
- Bonus for important life events (marriage birth or adoption of a child university graduation) for the amount of 500 BGN
- Medical plan: health and dental care
- Life insurance
- Multisport Card (cofinanced by the employer)
- Discounts on various goods and services
- Relocation support package for candidates outside Sofia.
What were looking for:
- Romanian C2
- English B2
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship / Bulgarian residence card.
Dont miss this incredible opportunity! Apply now!
Remote Work :
No
Employment Type
Full Time
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