Italian Speaking Customer Advisor

Are you passionate about travel and skilled in customer service Have you always wanted to live in the scenic beauty of Greece while working remotely If you are fluent in Italian and have a strong command of English (B2 level) we have the ideal job for you! Join our energetic team as a Remote ItalianSpeaking Customer Advisor and enjoy excellent benefits career advancement opportunities and the chance to assist clients in planning their perfect vacations.

About Us

We are a leading travel agency committed to providing extraordinary travel experiences to our clients. Our team comprises dedicated travel enthusiasts who revel in exploring new destinations and crafting custom travel itineraries. We pride ourselves on delivering exceptional service and ensuring our clients have memorable travel experiences. As we continue to grow we seek driven individuals who share our passion for travel and commitment to excellence.

Job Description

As a Remote ItalianSpeaking Customer Advisor you will play a vital role in offering exceptional support to our Italianspeaking clients. Your main responsibilities will include:

• Exceptional Customer Support: Providing outstanding customer service through phone email and chat to Italianspeaking clients addressing their inquiries and resolving issues promptly and efficiently.
• Personalized Travel Planning: Assisting clients with planning and booking travel arrangements such as flights accommodations transportation and activities while offering customized recommendations to meet their preferences.
• Sales and Promotion: Actively promoting and selling travel packages tours and supplementary services that align with clients interests ensuring they have unforgettable travel experiences.
• Issue Resolution: Proactively addressing and resolving any travelrelated problems or concerns that clients may encounter before during or after their trips ensuring a smooth and enjoyable journey.
• Accurate Documentation: Ensuring all travel documents are accurate complete and delivered to clients in a timely manner.
• Industry Research: Staying current with the latest travel trends destinations and industry news to provide wellinformed and uptodate recommendations to clients.
• Team Collaboration: Working closely with team members to ensure seamless service delivery and a cohesive team dynamic.

Requirements

• Language Proficiency: Fluency in Italian with at least a B2 level of English both written and spoken.
• Strong Communication Skills: Excellent verbal and written communication skills with the ability to interact effectively with clients and team members.
• CustomerFocused Attitude: Exceptional interpersonal skills with a genuine commitment to providing superior customer service.
• Adaptability and Multitasking: Ability to thrive in a fastpaced environment manage multiple tasks simultaneously and adapt to changing priorities.
• Technical Proficiency: Comfortable using computers the internet and various travel booking software and tools.
• Previous Experience: While prior experience in the travel industry is a plus it is not essential. We offer comprehensive training for candidates who show the right attitude and potential.

Benefits

• Competitive Salary: Receive a competitive salary package that reflects your experience and performance.
• Relocation Assistance: We offer flight tickets to Athens and accommodation in Athens for candidates relocating from abroad.
• Career Growth: Enjoy numerous opportunities for professional development and career advancement within our expanding company.
• Health and Life Insurance: Comprehensive health and life insurance coverage.
• WorkLife Balance: Flexible working hours and the convenience of working from home enabling you to maintain a healthy worklife balance.
• Travel Perks: Access exclusive travel discounts and perks allowing you to explore new destinations.
• Supportive Work Environment: Be part of a friendly and inclusive work culture that values collaboration creativity and innovation.

Why Join Us

Joining our team means becoming part of a dynamic and forwardthinking organization that values creativity diversity and a shared passion for travel. Whether you are an experienced customer advisor or seeking to start a new career in the travel industry we provide the support training and opportunities needed for success. This is your chance to live in Greece immerse yourself in its rich culture and help our clients create lasting travel memories.

Remote Work :

No