Head of Commercial Operation

We are Polestar. We are detail obsessed performance focused and determined to make the mostadvanced and exciting electric cars the world has ever seen. We blaze our own trail one withoutcompromise. We dont believe in shortcuts we innovate constantly and we are relentless in ourpursuit of the best. Were expanding and we need people who share our vision and want to be partof something different.

Let us describe the challenge we offer

The Polestar Head of Commercial Operation will be the primary point of contact for all sales anrational activities for the Korean market collaborating closely with the Polestar Global team toensure sales growth is optimized via operational excellence and outstanding customerexperience. You will be responsible for leading the sales and operations teams to deliver on salesgrowth objectives whilst ensuring that the operational components of the customer journey areoptimized. As Polestar is digital first and aim to deliver a world class online experience you willintegrate closely with the Heads of different functions to build strategies and operationalexcellence to support growth.

What youll do

Manage a high achieving team to deliver on the following functions:

Sales

Deliver sales forecasting growth and analytics. Align with the various teams to optimize theonline customer journey and the space operator performance. The role will also developfleet sales opportunities and manage remarketing
Align with the marketing team on campaigns and initiatives to drive sales growth
Provide continual feedback to the teams to optimize the Polestar customer sales
experience
Manage inventories through seamless planning and alignment with the Supply ChainLogistics Manager

Financial Services
Manage the ongoing relationship and performance of our Financial Services Partners tosupport sales growth and customer retention
Collaborate with the Business Development to identify and implement new partnership andproduct opportunities
Supply Chain Logistics
Establish and coordinate operational processes
Manage the production ordering and delivery of vehicles parts and accessories and alignwith the sales team to support management of inventories. Manage service providerrelationships and operational performance to ensure consistent premium service levels

People
Lead coach and inspire a multifunctional team
Strong collaboration and coordination with local teams and global partners

Who you are

You are driven and committed with proven 10years of qualified experience. Automotive background is key. Strong sales and aftermarket experience with good understanding for theentire value chain of automotive. The ability to execute but also the ability to delegate.

Must be passionate and enthusiastic about sustainability and electric vehicles.
Project management and multitasking skills; ability to effectively manage project taskstimelines and communications.
Strong communication and interpersonal skills: a collaborative ethos and the ability toeffectively interact with and influence a diverse group of people.

To be successful in this role you should have a proven track record in a global company structurewith regional/local setup. You have a strong strategic mindset as well as operational hands oncapabilities.

People at Polestar

We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climateneutral by 2040 is just as important to us as being inclusive diverse and innovative. Together we are creating collaborating and experimenting to usher in a new era of sustainable mobility.

We are an electric performance brand determined to improve the society we live in.

Is this you If you are interested in joining the Polestar crew dont wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.

Are you ready for the journey Which is electric by the way...