Client: State of North Carolina Job Title: Microsoft 365 Administrator Duration: 06 Months Start Date: ASAP Location: 1 Exchange Plaza Suite 900 Raleigh NC (Hybrid) Position Type: Contract Interview Type: Either Webcam Interview or In Person Ceipal ID: SNCSHAR775VH Requirement ID: NC CoR Microsoft 365 (M365) Administrator Junior (748775)
Note: The candidate will work onsite three days a week and work remotely two days a week.
Description The City of Raleigh is seeking an experienced Microsoft 365 (M365) Administrator to oversee the configuration deployment maintenance and optimization of our organizations M365 environment.
Responsibilities:
M365 Deployment and Configuration Design plan and implement M365 solutions to meet the organizations business needs and technical requirements. Configure and customize M365 services including Exchange Online SharePoint Online Teams OneDrive for Business and Office 365 applications. Implement security and compliance features such as data loss prevention (DLP) conditional access and information protection policies.
Identity and Access Management Manage user identities and access controls using Entra ID and M365 admin center. Help implement single signon (SSO) and multifactor authentication (MFA) via Azure to enhance security and user experience. Configure rolebased access control (RBAC) and privilege management to enforce least privilege access principles.
Exchange Online and Microsoft Teams Administer Exchange Online including mailbox management distribution lists mail flow rules and message hygiene settings. Configure and manage Microsoft Teams for collaboration including channels meetings chat and integration with other M365 services. Optimize SharePoint Online sites and libraries for document lifecycle management version control and collaboration workflows.
Data Management and Governance Implement data governance policies and retention labels to classify protect and manage data across M365 workloads. Monitor data usage and storage consumption optimizing resources and addressing potential compliance risks. Collaborate with stakeholders to define and enforce information lifecycle management (ILM) policies and procedures. Monitoring and Troubleshooting Monitor the health and performance of M365 services using builtin tools and thirdparty monitoring solutions. Troubleshoot and resolve technical issues related to M365 services collaborating with Microsoft support as needed. Perform root cause analysis of incidents and implement preventive measures to minimize future disruptions.
User Training and Support Provide training and support to endusers on M365 applications and features promoting best practices for productivity and collaboration. Develop and maintain selfservice resources such as knowledge base articles FAQs and video tutorials. Assist with user onboarding and offboarding processes ensuring a seamless transition of access and data.
Continuous Improvement and Innovation Stay current with M365 updates releases and roadmap announcements evaluating new features and capabilities for adoption. Identify opportunities to utilize the Power Platform for process automation workflow optimization and cost reduction within the M365 environment. Engage with stakeholders to gather feedback prioritize enhancements and drive continuous improvement initiatives.
Required Skills:
Experience as a M365 Administrator or similar role in an enterprise environment. (Required 2 Years)
Experience configuring and administering M365 services including Exchange Online SharePoint Online Teams and Entra ID (Required 2 Years)
Understanding of identity and access management concepts including SSO MFA RBAC Zero Trust and Conditional Access policies. (Required 2 Years)
Problemsolving skills and ability to troubleshoot complex technical issues across M365 workloads. (Required 2 Years)
V Group Inc. is an IT Services company which supplies IT staffing project management and delivery services in software network help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR CA DE FL GA IL KY MD ME MI NC NJ NY OH OR PA SC TX VA and WA. If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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