Technical Support
Technical Support
Posted on :
07-10-2024
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Job Description
Location: Combination of mostly remote and some in office (downtown Dallas)
Position Type: Contract. Potential for long term and/or conversion to full time depending on needs and your performance
Hourly Rate: $25ph
Start Date: October 21 2024
Shifts: Rotating (you must be open to rotating shifts). Exclusive Night Shift is available!
Residency Status: US Citizens and US Permanent Residents only as sponsorship is not being offered at this time.
Technical Support / Help Desk / Software Support / Helpdesk
Firm up your career in technical support with a great new job with one of the top employers in Dallas! This team enjoys extremely low turnover and a great work environment!
Key Points
- We are looking for a Technical Support / Help Desk / Software Support / Helpdesk professional
- Support provided is roughly 90% by email 10% by phone
- This is a team of top tier help desk software support technical support chat support professionals. This is where professionals go to work with other professionals
Why Join Our Team
- Great company culture with energetic collaborative team
- Professional environment where everyone lifts everyone else up
- Work with highlyskilled team members in a modern and fun environment
- Business casual workplace dress
- Supportive management with high standards
- Excellent healthcare dental and vision benefits available
Your Daily Activities Will Include
- Providing support (about 90% by email 10% by phone) to users of custom software
You Must Have
- A professional appearance and demeanor with excellent written and spoken English
What Your Background Should Look Like
- A Bachelor’s degree from an accredited university or college strongly preferred
- 1 years of technical phone chat or email support / software support
You Will Be a Perfect Fit If You Have
- Are open to rotating shifts or the night shift
- Flexible with scheduling and working OT if needed
Employment Type
Full Time
Key Skills
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