ServiceNow FSO Tech Lead
ServiceNow FSO Tech Lead
Posted on :
07-10-2024
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Job Description
Job description
Job Title: ServiceNow FSO Tech Lead
Location: Saint Paul MN (Onsite)
Technical Skills: (Primary)
- Hands on experience in implementing ITSM FSO CSM etc
- Client and Server APIs i e GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
- Validate requirements and highlight discrepancies
- Design solution and suggest technical best practices
- Provide domain architecture and the technical aspects of the project
- End to end guidance and review of FSO Implementation customization in ServiceNow
- Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
Technical Skills (Secondary Nice to have NOT MANDATORY):
- Ensure information is accurate and feasible
Soft Skills
- As this is an onsite role must have strong written and oral communication skills.
- Insurance Domain Knowledge
- Strong ability to work with client stakeholders.
- Requirement Review and Work Effort Estimation
Certifications
- ServiceNow Administration certification
- ServiceNow Implementation Specialist Certification FSO ITSM various tracks
- ServiceNow Master Architect Certification optional
ServiceNowFSO
Customer Service Management
Custom Applications
ITSM
Integrations
Other detailsBenefits/perks listed below may vary depending on the nature of your employment
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical Dental Vision
- Short Term and LongTerm Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time Sick Leave Paid Holidays
- Paid Paternity and Maternity Leave
Employment Type
Full Time
Key Skills
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