Instructional Designer I
Instructional Designer I
Posted on :
06-10-2024
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Job Description
Overview:
Tekwissen Group is a workforce management provider throughout the USA and many other countries in the world. The below client is the champion of great services connecting more than 100000 brands with customers over telephony chat email messaging social channels communities review sites and help centers.
Job Title: Instructional Designer I
Location: Madison WI 53703
Duration: 4 Months
Job Type: Contract
Work Type: Remote
Job Description:
Duties:
- Our team supports clients global Advocacy organization through new employee onboarding career progression and any changes that require learning solutions.
- Our team is part of Continuous Improvement which is responsible for consulting designing and enabling cross functional efforts within clients Operations.
- We are seeking a highly skilled and creative Instructional Designer to join our team.
- As an Instructional Designer you will play a critical role in creating engaging and effective learning experiences for our customer support teams.
- You will use your expertise in instructional design methodologies learning technologies and multimedia design to create innovative solutions that align with our business objectives and promote continuous learning.
- The ideal candidate will have a strong background in training design and development excellent communication skills and a passion for facilitating learning and knowledge transfer.
What youll be doing
- Utilize instructional design methodologies to create engaging and interactive learning solutions including digital learning virtual instructorled training (vILT) microlearning videos and supporting documentation
- Design activities and assessments which promote handson and experiential learning
- Collaborate with subject matter experts (SMEs) and stakeholders to gather content review technical information and translate complex topics into clear and concise materials
- Analyse learnings needs by conducting needs assessments and audience analysis to identify learning objectives and appropriate strategies
- Author maintain and update online courses utilizing realtime training evaluation data to inform ongoing maintenance and design needs
- Collaborate with crossfunctional teams such as product development and marketing to align training initiatives with company goals and objectives
- Design and create engaging effective digital courses through the use of Articulate Storyline/RISE and other elearning tools; building quizzes and interactivity; testing of courses prior to their release; maintenance and refreshing of content in existing elearning courses.
- Build assessments to track learner progress and to verify jobreadiness
- Develop network with facilitators and learners. Intake act upon and track content feedback from facilitators and learners
- Stay abreast of industry trends innovations and emerging technologies in instructional design and digital learning to continually enhance the effectiveness of learning solutions
- Proactively revise content as the products and internal processes evolve
- Track and report on work in Asana project pages
- Create and execute plans for advancing the organizations knowledge of learning theories digital learning and facilitation as well as learning technologies
Skills:
- Bachelors or Masters degree in Instructional Design Education or related field.
- Proven 12 years experience as an Instructional Designer.
- Excellent written and verbal communication skills including the ability to effectively present to a wide range of audiences.
- Proficiency in using authoring tools learning management systems (LMS) and multimedia software such as Adobe Creative Suite Google Suite and Articulate Rise 360.
- Proficiency in utilizing virtual training delivery and facilitation tools
- Understanding of adult learning principles and instructional design concepts.
- Strong organizational and project management skills with the ability to manage multiple projects and meet deadlines in a fastpaced environment.
- Portfolio or samples of previous instructional design work showcasing a variety of learning solutions and multimedia assets.
- A passion for continuous learning and professional growth
Education:
- 13 Years
Certifications & Licenses:
- Proficiency in utilizing virtual training delivery
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Employment Type
Full Time
Key Skills
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