GA - DBHDD - Technical Support Specialist

RICEFW Technologies Inc

Posted on : 06-10-2024

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Job Location

Alexander City - USA

Salary

Not Disclosed

Salary Not Disclosed

Posted on : 06-10-2024

Job Description

Will oversee IT systems andassets assist with upgrades and fixes and provide training and support asneeded. Extensive knowledge ofcomputer hardware and software network maintenance and industry trends tokeep us on the cutting edge.

MUST BE LOCAL TO ATLANTA

ONSITE REQUIRED

Objectives of this role

Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware
Handle businesscritical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies hardware and software
Serve as the subjectmatter expert supporting Windows and widely used software and applications such as Microsoft and Adobe.

Responsibilities

Install configure and support workstation software hardware printers and phones
Analyze staff needs identify vulnerabilities and boost efficiency and accuracy
Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware and provide technical support when needed

Required skills andqualifications

Knowledgeof troubleshooting MS Office 3NA VPN Adobe McAfee LogMeIn encryption etc.

Abilityto troubleshoot computer peripheral devices: printers scanners MDF monitorskeyboard mice etc.

Experiencedin troubleshoot issues on end user computing devices including desktopslaptops and Surface Pros.

Historyof working in an Active Directory domain environment

Proficientat software installs and troubleshooting

Somenetworking knowledge along with the ability to troubleshoot network issuesfrom the command line.

Required/Desired Skills
SkillRequired /DesiredAmountof Experience Knowledge of troubleshooting MS Office 365 VPN Adobe McAfee LogMeIn encryption etc.Required3Years Ability to troubleshoot computer peripheral devices: printers scanners MDF monitors keyboard mice etc.Required3Years Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros.Required3YearsActive DirectoryRequired3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirementQuestion2Please list candidates email address that will be used when submitting ERTR.Question3Candidate must be paid the rate of NA if selected for engagement therefore the SRP rate cannot exceed NA. Do you accept this requirementQuestion4The maximum markup for this engagement s SRP rate is 35%. To be competitive on pricing a markup below the 35% threshold is suggested. Do you agree to propose a markup at or below 35%Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client s selection date. Do you accept this requirement Question6Onsite Required: Due to the essential nature of the work to be performed this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement

Employment Type

Full Time

Company Industry

Key Skills

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About Company

RICEFW Technologies Inc

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GA - DBHDD - Technical Support Specialist

RICEFW Technologies Inc

Job Description

Employment Type

Company Industry

Key Skills

About Company

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