Certified Medical Assistant
Certified Medical Assistant
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Job Description
DUTIES:
The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care.
The CMA will be responsible for directing patients in all phases of their experience with the practice. Responsibilities will include greeting and preparing for patients completing patient intake into EPIC system maintaining exam rooms including cleaning and keeping inventory/ordering supplies and handling patient prescriptions and preauthorizations for diagnostic testing/procedures as well as other duties typical of a physician practice. Job functions include:
Clinical: The CMA functions under the direct supervision and authority of the physician when determining competencies and performing clinical tasks during patient care. Some of these functions include initial patient assessments and obtaining patient medical histories. Specific to the Pain Center the assessment may include pain inventories opioid risk assessments and other chronic pain patient specific assessments.
The CMA administers medications and immunizations obtains vital signs maintains an inventory of appropriate supplies ensures safe and efficient patient flow tracks highrisk referrals and lab tests facilitates safe transitions of care organizes the practice environment to assure patient safety and quality health outcomes and contributes to designated quality measures.
Billing/Administrative: Assists physicians and clinical staff as requested with faxes filing phone calls charts documents appropriate diagnostic ordering forms etc. At the end of the day review EPIC to verify that every scheduled patients chart has been completed. Communicates with insurance carriers to obtain authorizations for procedures and pharmaceuticals. Follows up on referrals. Handles patients requests for medical information copies of medical records refills and test results etc. as instructed by the physician.
Environment of Care: Consistently responds to patients/families in a courteous and positive manner. Abides by the HIPPA guidelines. Fosters a positive and pleasant work environment which promotes our shared values. During times of low census in the department will be asked to cross cover in other departments.
Authority/Decision Making Level: Under the direction of a physician and clinical staff takes appropriate clinical actions using available resources to achieve positive outcomes for patients visitors and staff. Independently prioritizes daily tasks and assignments. Identifies and recommends opportunities for improvement in order to ensure patient safety and quality outcomes. Responds to urgent and unplanned situations appropriately.
Required Knowledge: Familiarity with computer based patient appointment scheduling registration systems and electronic medical record. Medical terminology required. Familiarity with medication and vaccination administration.
Required Skills: Effective interpersonal skills and demonstrated written and verbal communication skills. Effective time management and organizational skills. Effective clinical skills appropriate for the ambulatory care setting.
SKILLS:
Medical Assistant certification through AAMA NCCT AMT or NHA preferred
Prior office experience required
Epic experience preferred
One year of experience required. Pain Management experience a plus
EDUCATION:
High School Diploma required
PREFERRED SKILLS & EXPERIENCE:
Experience in acute care case management preferred.
Case management training from a professional Case Management organization preferred.
Employment Type
Full Time
