Key Responsibilities:
- Greet and welcome customers as they enter the showroom providing them with a warm and friendly atmosphere
- Directs customers to the correct department notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
- Communicates with callers and visitors in a professional friendly and efficient manner.
- Enters data into prospect tracking system and runs prospect reports for managers weekly.
- Communicates messages to the appropriate clients in a timely manner.
- Types memos correspondence reports and other documents.
- Process transactions accurately and efficiently including handling cash credit cards and other forms of payment
- Respond to customer inquiries and complaints providing prompt and effective solutions
- Assist in organizing and hosting events such as product launches and sales promotions
Requirements
Qualifications:
- High school diploma or equivalent required; Bachelors degree in business or related field preferred
- 13 years of experience in a customerfacing role preferably in retail or furniture sales
- Excellent communication and interpersonal skills with a strong customer service focus
- Ability to multitask and thrive in a fastpaced environment
- Strong attention to detail and organizational skills
- A positive and enthusiastic attitude
- Proficient in Microsoft Office and other computer applications
- Flexible schedule including evenings and weekends as needed
- Knowledge and understanding of furniture design and style trends preferred
Skills Required: Excellent communication skills.
Education
Any Graduates