JR ServiceNow Developer
JR ServiceNow Developer
Posted on :
05-10-2024
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Job Description
Required Skills and Responsibilities:
- Support the development and configuration on various areas including but not limited to ITSM Service Portal Performance Analytics Integration Hub FSM CSM HRSD.
- Design and develop / configure workflows forms scripts and underlying logic using SCRUM / Agile methodologies.
- Build workflow applications based on customer requirements
- Formulate functional testing approach test cases and document them Support User Acceptance Tests and deploy code into Production in defined releases
- Participate / conduct code walkthroughs with other team members
- Support ServiceNow platform upgrades
- Offer technical solutions to address complex requirements. Evaluate alternate solutions identify the best option and implement the solution
- Analyze troubleshoot and fix identified SNOW system issues
- Provide direction to on call/support team member to resolve issues quickly
- Ability to learn and deploy new functionality /capabilities using ServiceNow platform to meet customer expectations
Work Experience Skills and Certifications:
- 5 years experience working on ServiceNow in an enterprise environment
- 5 years ServiceNow development / implementation /integration / administrative experience
- Experience working with web technologies (HTML CSS JavaScript (AngularJS) PowerShell XML SOAP REST Jelly etc.)
- 3 years experience working with Mobile experience
- Experience integrating internal and external (SaaS based)ticketing systems / applications like HPSM Zoom Workday is a plus
- Experience interacting with customers to address/resolve queries.
- A Bachelors degree (or equivalent work experience) in IT Engineering or related science and math discipline with a Technology emphasis.
- Service Now Administrator Certifications Certified ServiceNow Implementation Specialist and ITIL foundations are big plus
Employment Type
Full Time
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