HM Note: This hybrid role is three (3) days in office
Responsibilities and nbsp;
Required to translate technical systems specifications into working tested CRM applications. This includes developing detailed programming specifications writing and/or generating code compiling datadriven programs maintaining and conducting unit tests. and nbsp;
Resolves and troubleshoots technical problems which arise during the use and operation of software packages including tec and nbsp;
General Skills and nbsp;
Experience in programming and analysis; specialized CRM software package support at the specified experience level and nbsp;
Ability to collaborate with IT Professionals throughout the Software Development Life Cycle and nbsp;
Experience in structured methodologies for the development design implementation and maintenance of applications and nbsp;
Experience in design code test debug and document applications and nbsp;
Experience in the use of object and/or third generation language development tools and nbsp;
Experience in one or more programming languages and nbsp;
Experience in application design latest design patterns deployment and troubleshooting and nbsp;
Experience with relational and hierarchical database technologies and nbsp;
Experience in the use of information retrieval packages using query languages and nbsp;
Experience with one or more communications protocols and nbsp;
Experience in structured methodologies for the design development implementation and maintenance of applications and nbsp;
Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts and nbsp;
Excellent analytical problemsolving and decisionmaking skills; verbal and written communication skills; interpersonal and negotiation skills and nbsp;
A team player with a track record for meeting deadlines and nbsp;
CRM Software Development Skills and nbsp;
Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation and nbsp;
Knowledge and experience with specific CRM enterprise architecture methodologies design standards and tools and nbsp;
Experience with middleware and gateways and nbsp;
Expertise in specific tools for CRM software development and nbsp;
Desirable Skills and nbsp;
Knowledge and experience with programming Internetready applications and nbsp;
Knowledge and experience in rapid application development (RAD) methodologies and nbsp;
Knowledge and understanding of Information Management principles concepts policies and practices and nbsp;
Experience with middleware and gateways and nbsp;
Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging and nbsp;
Ability to provide postimplementation support and resolve any postimplementation technical issues and nbsp;
Experience conducting design walkthrough sessions with project team and nbsp;
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards and nbsp;
Ability to provide user and system documentation as required
Skills
Experience and Skill Set Requirements
Siebel Development Skills 40 %
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;10 years of experience with Siebel technical configuration/ design / development / integration
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 year of experience of Siebel integration with Adobe AEM J2EE and etc
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 year of experience with Siebel EIM/EAI.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years of experience with Siebel IP18 with a focus on configuring / developing.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Assignment Manager Business Rules Workflow Applets Views Screens Code/Scripts and related Siebel Business Layer objects.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Siebel Tools Software and editing Siebel Web Templates.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in using Siebel Open UI specific classes and Methods.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated possession of Siebel 8.x or above certification.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in Siebel Open UI Architecture (Physical Model Presentation Model) and OOTB OUI file structures and limitations.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in UI integration (embedding external application in Siebel Exposing Siebel in External application)
and nbsp;
Report Development Skills 35%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in OBIEE and PowerBI report development
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience in HTML 5 Cascading Style Sheet JQuery and JavaScript
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Working knowledge of Open UI ConceptsPM PR Manifest File and Mapping files
and nbsp;
and nbsp;Soft Skills 20%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong communication skills; both written and verbal
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Ability to develop and present new ideas and conceptualize new approaches and solutions
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large teams and work closely with other individual team members
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Proven analytical skills and systematic problem solving
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Strong ability to work under pressure work with aggressive time lines and be adaptive to change
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Displays problem solving and analytical skills using them to resolve technical problems
and nbsp;
Public Sector Experience 5%
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Siebel modules such as Public Sector CRM Contracts Lead Management Partner Public Sector Partner Portal Campaign Management Marketing Resource Manager and Public Sector eService would be an asset
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Grants Management would be an asset.
Must Haves:
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;10 years of experience with Siebel technical configuration/ design / development / integration
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 year of experience of Siebel integration with Adobe AEM J2EE and etc
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;5 year of experience with Siebel EIM/EAI.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;3 years of experience with Siebel IP18 with a focus on configuring / developing.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Assignment Manager Business Rules Workflow Applets Views Screens Code/Scripts and related Siebel Business Layer objects.
and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Experience with Siebel Tools Software and editing Siebel Web Templates.