Oversee all operational and administrative aspects of in-room dining, including order-taking, set-up of trolleys as per standard, and delivery of room service orders to guest rooms.
Enforce and monitor that all operational standards, as per our policies, SOP, and quality measures, are always in place.
Create and maintain a great synergy between in-room dining and all other F&B outlets, as well as the related Rooms Division departments.
If required, provide catering services in guest rooms in liaison with the banqueting operations department.
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