Patient Correspondence
Patient Correspondence
Posted on :
04-10-2024
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Job Description
Our client is the Business Process Outsourcing (BPO) services to support the Hospital Business.
Position: Patient Correspondence 2 Positions
Type of Hiring: Contract **under Vinarco
Working: 4 Days/Week 12 Hrs./Day (Shift Working)
Benefit: Over Time Group Health Insurance (AIA) Annual Leave 10 Days
Location: Khlong Toei Bangkok Near BTS
Starting Date: ASAP
Responsibilities:
- Arrange appointment logs into a Hospital Information System to meet customer requirements.
- Liaise with doctors nurses and staff of various departments to gather information to meet customer needs.
- Reply Email with comprehensive message and accuracy to customers.
- Reply Email to customers within the proper time.
- Providing comments to reinforce employee engagement within departments.
Qualifications:
- Bachelors degree in any fields.
- At least 12 years experience in hospital or business services.
- Experience in dealing with customers via email and social media.
- Experience in healthcare or relevant industry is an advantage.
- Excellent command of English (written and spoken).
- Excellent computer ss especially Microsoft Office such as MS Outlook and MS Word.
- Pleasant personality and excellent interpersonal and communication ss.
- Able to work on a night shift.
- Technical communication and coordination efficiency.
- Able to work under pressure.
Remote Work :
No
Employment Type
Full Time
Key Skills
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