VDOT Technical Support 2 ONSITE Salem VA
VDOT Technical Support 2 ONSITE Salem VA
Posted on :
03-10-2024
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Job Description
Technical Support
Location: Salem VA
Duration: 12 Months
Client: VDOT
Job Id: (746406)
*candidates local to the Roanoke/Salem VA area required
*candidate will be required to work ONSITE daily MF 85pm NO exceptions working with end users within the igned district
*MUST possess a valid drivers license and have a clear driving history will drive state vehicle
- Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
- Extensive s in the use of Microsoft Desktop products including but not limited to Windows SharePoint MS Office Suite and MS Teams.
- S in troubleing tools and managing and administering desktop and laptop computers as well as wireless devices.
- Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools.
- Strong Customer Service ss that include a customer first attitude.
- Position is responsible for agencyspecific end user support throughout Salem District VDOT.
- Provides troubleing problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
- Trouble hardware and software issues.
Employment Type
Full Time
Key Skills
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