Business yst 5
Business yst 5
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Job Description
For over 15 years Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology Salesforce AI Machine Learning and Technical Writing we consistently exceed expectations in catering to a wide range of requirements.
Currently we are seeking a Business yst 5 for one of our clients that is a leading multination corporation.
Position: Business yst 5
Location: Lansing MI (Hybrid 2 days onsite)
Duration: 12 Months contract with high possibility of extension.
Short Description:
- Receive process present data and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services such as WAN WLAN MLAN Security Contact/Call Centers Telephony and Video. Manage multiple projects based on Agency ignments.
Complete Description:
- Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
- Ability to obtain and report business and technical requirements
- Facilitate review sessions to discuss projects
- Excellent customer and communication service ss
- Work with multiple network platforms such as WAN MLAN WLAN Security Voice and Videoconferencing
- Disseminate information effectively to all technical teams customers and technical managers
- Understand a large (enterprise) and complex network environment
Ss Experience and Education:
- Bachelors Degree Required
- Organization and Prioritization ss are Mandatory
- Communication and Interpersonal ss are Mandatory
- Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
- Minimum 13 years experience with Clarity is Preferred
- Minimum 35 years experience with Microsoft Project and Excel is Required
- Minimum 23 years experience with DevOPs is Preferred
- Minimum 35 years experience with Remedy/Helix is Required
- Minimum 35 years working within a Telecommunications environment is Required
- Minimum 35 years experience in a large Enterprise setting is Required
- Minimum 35 years work experience with multiple network platforms is Required
- Minimum 35 years working with multiple network lines of service is Required
- Minimum 5 years dealing with customers is Required
Equal Employment Opportunity
Trilyon is an Equal Opportunity Employer committed to fairness and respect for all individuals. We value diversity in age disability ethnicity gender gender identity religion and sexual orientation believing it drives innovation and better service. Employment decisions are made impartially without regard to any protected characteristic under federal state or local law. Our diverse team drives innovation competitiveness and creativity enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.
Name: Vikranth Yadavalli
Email:
Employment Type
Full Time
