Service Technician

KO Business Solutions is a professional staffing firm in the Chicagoland area. We match talented professionals with reputable employers. Our valued client in the custom business and smart home integration is growing and in search of a Service Technician.

Our client is the leader in residential technology integration bringing innovative and highperformance systems to homes across the Midwest. Their projects range from sophisticated home theaters to comprehensive smart home solutions. Their clients love their pion creativity and meticulous attention to detail.

Our client is seeking an extremely motivated and detailoriented Service Technician to join their dynamic team. If you are motivated to grow your career they have a seat for you!

The Role

As a Service Technician you are on the front lines ensuring that our clients technology systems work flawlessly. Your daytoday involves troubleing everything from basic TV settings to complex lighting programming. You re not just fixing problems; you re providing peace of mind. Your technical expertise coupled with your ability to educate clients will make you an invaluable part of a great team.

What a Day Looks Like

Your day is dynamic and clientfocused. You ll start by responding to service requests via the service platform diagnosing and solving technical issues that vary in complexity. Beyond troubleing you ll spend part of your day onsite offering handson support to project teams or conducting system maintenance and updates. Your insights from the field will also contribute to innovating our service offerings back at the office. Throughout your ability to interact with clients understand their needs and provide clear helpful guidance is key. You re not just a technician; you re an ambador of the experience embodying the company s core values with every interaction:

• Be Dependable: Clients rely on you for solutions that make their lives easier.
  
• Be Willing to Learn: Every challenge is an opportunity to grow and enhance your expertise.
  
• Go Above and Beyond: Your commitment to service transforms client frustrations into satisfaction.
  
• Be Adaptable: You re ready for anything from quick fixes to complex system integrations.
  
• Positive Attitude & Team Player: Your approachable demeanor and teamwork make every service call a positive experience.
  

Requirements

What We re Looking For

• A pion for technology and solving technical issues with a knack for everything from simple fixes to complex system programming.
  
• Strong interpersonal ss to educate and engage with clients ensuring they feel supported and valued.
  
• Proficiency in the tools and software used by our System Designers/Engineers applied to realworld troubleing and fixes. This includes Control4 Josh.AI Lutron (HomeWorks) and networking platforms Ruckus Ubiquiti and Araknis
  
• A proactive problemsolving attitude eager to contribute to team projects and service innovation.
  

Benefits

We offer:

• Competitive hourly wage and opportunities for overtime and profit sharing
  
• Comprehensive benefits package including health vision and dental.
  
• Generous paid time off.
  
• Companyprovided service vehicle
  
• Life insurance.
  

Job Type: Fulltime

#INDKO

Pay: $35.00 $45.00 per hour

Expected hours: 40 per week