Client Support Professional - Spanish
Client Support Professional - Spanish
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
- With transportation to and from appointments.
- In resolving issues with previous appointments.
- With a transportation recovery where a scheduled trip has failed.
- With benefits eligibility.
Requirements
- Fluent in English and Spanish
- This is a bestfit opportunity for Service Partners who want to service Monday Friday from 9:00 a.m. 5:00 p.m. ET as 90% of intervals offered fall in this window.
- Familiarity and or proficiency with the use of Function Keys is recommended. Certification in this s will be provided.
- Exhibit outstanding problemsolving capabilities while providing knowledgeable and friendly customer service.
- Display patience empathy ability to manage stress and ability to work under pressure.
- Demonstrate excellent writing and verbal communication
Benefits
- Capabilities of Top Performing Service Partners for this Program - Respond to incoming contacts from customers in a professional and efficient manner. - Maintain knowledge and ability to effectively articulate the brand, products, policies, and procedures. - Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences. - Mitigate customer escalations through effective decision making and problem-solving ss. - Leverage multiple systems and tools to effectively handle customer contacts. - Simultaneously handle multiple tasks including contact handling and data processing. - Pion for working within a group environment that delivers exceptional customer experiences. - Demonstrated customer service ss, preferably in a retail and/or contact center environment. - Effective decision-making, problem-solving and follow-up ss. - Excellent verbal and written business communication ss. - Ability to multi-task in a fast-paced environment and handle shifting priorities. - Strong attention to detail. - Intermediate computer ss, including proficiency in Windows navigation and MS Office. - Luxury retail experience
Education
High School Diploma or Equivalent
Employment Type
Full Time
