Operations Manager Mexico
Operations Manager Mexico
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Job Description
Cofix is a lifestylefocused coffee brand with a unique offering that is as bold as it is straightforward. We were founded with the mission to make every guests experience exemplary while offering highquality coffee and food at fair prices. Since our inception weve pioneered the fixedprice model championing simplicity and value in every interaction.
Over the years our footprint has grown significantly now we are proud to serve you from over 450 stores across six countries worldwide. Recognized by Forbes as one of the most profitable franchises and hailed as one of the fastestgrowing brands in Europe by FoodService Magazine weve proven that commitment to quality and value resonates globally.
But we are not just about growth we are about excellence. With the honor of being a top 20 coffee brand in Europe and consistently ranking in the top 10 in each of our operating markets weve elished ourselves as a beloved staple in the communities we serve. At Cofix we are more than just a brand. We are a home away from home where quality affordability and experience meet. We welcome you to join us in this exciting journey as we continue to transform the coffee industry.
Tasks
ABOUT COFIX Mexico
At Cofix Mexico you have the incredible opportunity to join the founding team of our newest market as we set our sights on becoming one of the top chains in Mexico and beyond. This isnt just a job but a chance to propel a successful brand into a new era of exponential growth. With this growth comes endless opportunities for professional development and the chance to build your career alongside the success of our expanding business.
We are not your typical company. Were known for our open and experimental culture that thrives on innovation. At Cofix every idea matters and were always eager to experiment learn and grow. We offer you the unique opportunity to not just work for a company but to help shape it. Youll be building a new venture backed by the strength of a proven model and a global support system.
THE ROLE
The Operations Manager is responsible for Cofix Mexicos overall daytoday operations of both companyowned and franchised stores. The inbent will play a pivotal role in opening new stores driving product mix strategy and operational processes and building storelevel teams. To effectively manage operations the Operations Manager should possess sectorspecific experience and knowledge and a deep understanding of the Cofix brand business model operational philosophy and product/service offerings.
DUTIES AND RESPONSIBILITIES
- Manage the fullspectrum of operations for a rapidlygrowing European coffee concept in the Mexican market
- Build and develop an efficient and energetic storelevel team
- Develop detailed strategic operations plans and ensure ontime project deliverables
- Elish comprehensive objectives for performance and growth
- Ensure effective action planning through root cause ysis creation and of action plan and scheduled followups that drive accountability
- Participate in lease negotiations (as applicable) to ensure that Cofix achieves its strategic and operational objectives
- Coordinate all activities related to the opening of new corporateowned stores
- Provide exemplary leadership and support to stores and franchisees within the operating region
- Lead drive and implement product mix strategy for Cofix Mexico
- Continuously research the market to deeply understand the QSR industry and both prevailing and emerging consumer trends and preferences
- yze product profitability selection display and ortment using industry best practices
- Monitor sales and margins of food and beverage category products to ensure adherence to local company objectives and global requirements
- Oversee competitive ysis including auditing competitors to review product mix displays and pricing via research and onsite visits
- Support new store openings and remodels as necessary
- Work closely with other departments to coordinate and support retail pricing and product promotions
- Communicate to stores and stakeholders regarding new products seasonal offerings display and/or ortment recommendations etc.
- Lead and explore new opportunities within the food and beverage category to drive momentum of category growth and achievement of business objectives
- Engage in comprehensive business ysis to provide clear recommendations and influence overall product strategy
- Collaborate with Supply Chain and Marketing teams to optimize processes and deliver costeffective highdemand products in our stores
- Manage multiple ongoing projects in an efficient and prioritized manner
- Conduct risk management essments with respect to operations and projects and undertake appropriate mitigation or escalation as needed
- Doents obtains approval for and tracks all changes in project or operational parameters. Provides detailed reports and notifications as appropriate and communicates project status to Country Manager Head of Global Operations Global CEO and other stakeholders
Requirements
- Minimum of a bachelors degree or equivalent preferably in a businessrelated subject such as Business Administration
- 5 years of experience in the retail food industry
- 2 years of experience at a retail coffee store or caf in an operational capacity
- Proven experience in driving product mix strategy
- Strong knowledge of the food and beverage supply chain and the market conditions that influence it
- Knowledge of restaurant safety and sanitation standards
- Exceptional organization and attention to detail
- Strong decisionmaking negotiation and leadership ss
- Proven quantitative ytical capability and project management ss
- Deep customer focus high level of detail orientation and strong ability to effectively prioritize and multitask
- Fluency in Spanish AND English or Russian is required.
Employment Type
Full Time
