Telesales Officer-Dar es Salaam
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job brief
We are looking for an enthusiastic individual to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective person must be an excellent communicator and have superior people ss. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about our products.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Direct prospects to the field sales team when needed.
Enter and update customer information in the database.
Take and process orders in an accurate manner.
Handle grievances to preserve the company s reputation.
Go the extra mile to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Requirements
Requirements
Intelligent
Ability to learn about products and services and describe/explain them to prospects.
Excellent knowledge of English.
Excellent communication and interpersonal ss.
Cooltempered and able to handle rejection.
Outstanding negotiation ss with the ability to resolve issues and address complaints.
Diploma/ Bachelor degree
Employment Type
Full Time
