Senior UX Researcher
(San Jose CA)
Description
Were looking for a curious and empathetic Senior UX Researcher who is pionate about understanding user needs. Youll play a vital role in uncovering deep insights that inform the creation of usercentered experiences. Through a variety of research ods youll help us build trust and security into our products while also contributing to a positive brand experience for our target audience. Your strong communication and collaboration ss will be essential for effectively sharing your findings and influencing stakeholders in the design process.
Responsibilities
- Be a proactive member of a crossfunctional product team by identifying research opportunities that inform product and design strategy scoping project requirements and clearly communicating your approach.
- Independently execute research studies from beginning to end: identify the right research questions define the participant sample choose the best odology design the study and execute with attention to detail and quality.
- Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customercentric decisions.
- Have a clear understanding of how various research functions and data sources (e.g. market research product marketing ytics etc.) contribute to the product development lifecycle and how to integrate them into your own work
- Act as a vital liaison between design product management and marketing teams.
- Champion the voice of the customer in workshops and design sprints by surfacing relevant findings pitching research opportunities and informing the evolution of our product and design strategy
- Shape our thriving Experience Design community: advocate for usercentric approaches pilot new workflows and explore best practices that evolve our craft.
- Demonstrate a growth mindset by actively seeking feedback experimenting new approaches and working to expand your sset.
Qualifications
- Bachelors 45 years and/or Masters Degree 34 years in the study of user experience design research or related fields; for example Design Information Architecture Human Factors/HCI Psychology Cognitive or Social Sciences OR alternative equivalent project/portfolio experience.
- Experience across digital products and platforms financial services and/or ecommerce expertise an advantage.
- Experience with a variety of research ods and approaches in remote field and lab settings: card sort tree test diary study indepth interview unmoderated and moderated usability concept testing.
Pay Rate: $84/hr (Depending on the ss and experience) under a W2 contract.