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You will be updated with latest job alerts via emailAn experienced Service Manager is needed at a busy Collision Center in Victoria British Columbia.
Day shift; Monday to Friday; 7:30 am to 3:30 pm. Flexibility to accommodate overtime and infrequent travel within the province.
Candidates who excel in this role must have a minimum of 5 years of industry experience ability tto lead their modern facilities with stateoftheart equipment & tools while being in charge of automotive estimating contributing towards supportive and collaborative teamwork.
be a proficient user of the estimating software: Mitchel Connect or Audatex with outstanding administration logistical and organizational ss. Knowledge of Vehicle Shop Management best practices and car service standards are vital to success in this role.
Manage the shop and provide leadership to the shop personnel
Prepare estimates utilizing Mitc Connect and/or Audatex
Provide customer service manage clients inquiries and resolve complaints
Ensure quality control and perform followups as necessary
Manage ordering of parts and coordinating logistics with suppliers and vendors
Manage staff schedules maintain employee attendance records
Oversee and maintain inventory of equipment and supplies
Monitor cash and cheque transactions
Prepare reports and provide statistical information
Current Cl 5 Driver s License and a Clean Abstract
Education
BA Degree in Operations, Supply Chain Management, or Automotive Estimating - The ability to write quality estimates by inspecting vehicles, costing parts, supplies & labor - The ability to determine the time for completion of vehicle repair and other services - Excellent customer relationship and client attraction abilities - Profound written and verbal communication ss combined with multitasking abilities - Outstanding computer proficiency: knowledge of various CRM and Sales softwar
Full Time