Service Technician Audio Video Systems

The Role:

Winner of numerous prestigious National Awards Logic Integration is the premier systems integrator in Colorado devoted to integrating a full range of entertainment emerging technologies for home & business. Our team of Designers Engineers Programmers & Installers hold various certifications supporting the company s philosophy of providing engineered solutions that exceed their clients expectations

Job Description:

The AV Service Technicians responsibilities include consulting with clients job site travel and performing diagnostic tests maintenance and repair of Audio Video systems. Basic code loading and programming experience with Crestron and Control 4 are required. Experience and/or ability to interface with diverse clientele is required. Prior experience in commercial sound video lighting control projection systems corporate conference room sound & video and videoconferencing is preferred. Must be a selfmotivated resultsoriented professional with strong oral and written communication ss. High standards for personal integrity work ethic professional presentation and quality work are also required. The successful candidate is driven by quality customer service and is seeking a longterm employment opportunity. The ability to play a musical instrument and/or read music as well as a personal interest in electronics music sound lighting video and/or security systems is preferred.

Qualifications:

Prior Experience w/ Commercial Audio Video DSP Lighting control installations

Twoyear Electronics Degree or Equivalent Experience

Excellent Troubleing Ss

Proven Track Record in Providing Superior Customer Service

Strong Time Management and SelfManagement Ss

SelfMotivated & Possesses the Ability to Work Independently

Good Written Communication and PC Ss

Ability to Process Service Work Orders Timely and Accurately

Excellent Organization and Communication Ss

High Standards for Professional Integrity and Work Ethic

Ability to Deliver Professional Presentation

Ability to MultiTask and Meet Deadlines

Seeking LongTerm Employment

Basic code dropping updating and loading experience with Crestron QSC and BiAmp

Ability to Play a Musical Instrument and/or Read Music is Preferred

Personal Interest in Acoustics Electronics Music Sound Lighting and/or Video Systems

Scope of Responsibilities: Level 1

Ability to read basic plans of audio and video.

Pulling low voltage wire (new construction and retro fit) according to basic designs and project manager or lead tech instructions.

Tone and Test cabling be able to use a multimeter

Neat and legible labeling of wires and components according to company standards

Experience with termination including RJ45 DB9 HD15 RCA BNC and other compression crimp or solder on terminations. Fiber termination installation and splicing a plus.

Understanding of how to trimout basic inwall/inceiling speakers with or without pre construction brackets phone ports data ports I.E. RJ11 RJ45 jacks/ wires and other basic equipment. Insuring all trimout products are straight/level and lined up correctly. Laser level is a must on inwall and on wall installations.

Ability to rack mount most equipment lacing rear bars in proper places and rack rails along with terminating basic power to a power strip labeling all cables and components.

General knowledge of the basic systems and connectivity of those systems.

Install and setup ss for basic installed systems

Insuring items on given punchlists are complete in a timely fashion.

General knowledge of basic hand tools proper and safe operation of those tools.

Ability to work efficiently and neatly in client s homes and businesses. Neat and acceptable appearance courteous to peers and clients.

A sense of urgency for organization and quality of work.

Ability to work and communicate with other team members and take direction from team lead and project manager.

ist other technicians with installations when needed.

Updating time tracking

Cleaning daily job trash unneeded materials etc. from the inside of the vans each day and a complete cleaning each week

Familiarity with safety standards construction site safety rules follow PPE guidelines as required (hard hat and vest provided steeltoe boots are the responsibility of technician)

Scope of Responsibilities: Level 2

General knowledge in the areas of installation service testing and maintenance of equipment including speakers amplifiers projectors displays etc.

Ability to punch down/terminate all 66 and 110 phone blocks igning demark lines from outside to inside of the building terminating and labeling data blocks CATV distribution systems and satellite systems.

Installation of control systems. Know how to upload and download programming code from internal or external programmer

Full understand products being sold and connection and signal routing.

Trained eye for detail and pride in quality installation.

Ability to install and configure audio systems and video projection devices.

Understanding of different audio and video signal qualities.

Ability to solve problems without outside istance and ability to read and understand product manuals.

Awareness of jobsite issues and helpful resolution for Project Management.

Excellent debugging ss and the ability to logically trouble installations.

Know how to construct install wire and label equipment racks.

Ability to read full plans of network phone TV audio video and control.

A sense of urgency for organization and quality of work.

Ability to work and communicate with other team members.

Installation and setup of control systems. Includes IR RF IP CEC and RS232 communication protocols.

Must be familiar with uploading and editing programs into control systems.

Knowledge of ProAudio Residential and Commercial systems including installation of speakers speaker systems DSP devices automated and manual mixers mixing consoles EQ s compressor/limiters speaker processors amplifiers and other outboard gear ociated with installation of systems.

Ability to install accessory equipment such as popups/cable cubbies in conference tables floor boxes in ceiling camera systems as well as lighting control shade control and surveillance systems.

Understanding of wireless systems (RF Environment) Mic systems LAN control and other devices)

Ability to write and modify audio programs for common DSP s.

Strong understanding of Ethernet (LAN) technologies. Ability to configure network switches routers and port forwarding.

Understanding of OSHA ADA requirements applicable code requirements

Ability to fully commission any level of system including residential commercial or proaudio systems.

Strong knowledge in all areas of installation service testing and maintenance of projectors and related equipment including electric screens lifts rear projection emblies and ociated mounts.

Installation and setup and configuration of video conferencing system end points

Salary plus bonus and expenses reimbursed

CTS Certification is a plus

Health plan PTO Paid Vacation 401K Plan with company contribution and paid birthdays off!

Company vehicle for visiting project sites

Great working atmosphere with fun culture

Room for growth within the company

Job Type: Fulltime

Please note this job description does not list all the duties of the position. You may be asked by supervisors or management to perform other instructions and duties while working for Logic Integration. You will be evaluated in part based upon your performance of the tasks listed in this job description and by the completion of the systems igned. Management has the right to revise this description at any time. The job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason as outlined in the employee manual or other written agreement.

Requirements

Benefits

Benefits at Logic Integration include:

Paid Time Off: This includes PTO sick days and vacation days.

Health Insurance: Comprehensive health coverage.

Life Insurance: Providing security for you and your loved ones.

Dental Insurance: Ensuring your dental health is well taken care of.

Vision Insurance: Coverage for your vision needs.

Retirement Benefits: Saving for your future with retirement accounts.

Long Term Disability Insurance: Protection in case of longterm disability.

Training: Opportunities for s development and growth.

CompanyIssued Equipment: Access to necessary work tools and resources.

Employee Accommodation on AV Gear< Ssets and Core Competencies for Install Technicians Install Technician - Set of basic tools, access to a ladder - Knowledge of Industry Safety Standards for working in commercial spaces - Prior A/V installation experience - Cable Installation - Cable terminations and testing o RJ45 (must have an RJ45 Tester) o XLR o 3.5mm connectors o COAX - Wall mounting/Ceiling Mounting Displays - Ceiling mounting projectors/screens - Installation of speakers and microphones o Tone generator to test speakers - Experience with reading a wiring/signal flow diagram Lead technician - All of the above - Leadership, management, organization, communication ss o Interface with customer and IT personnel - Laptop with all of the proper programs to interface with the A/V equipment with knowledge of how to use: o Crestron Toolbox o Biamp (Tesira, Audia etc.) o Extron (Global Configurator etc.) - Basic knowledge of Network OSI Model o Layer 1 physical connections of equipment o Layer 2 datalink o Layer 3 network (switches) - How to Configure the equipment o Crestron (Matrix, Touch panels, etc) o Dante o AVB - Rack wiring (proper techniques for installing, dressing, labeling) - Red-Line wiring/signal flow diagram Certifications of Ss (any of the following would be helpful) - CTS, CTS-I, CTS-D - AVIXA training and certification - Manufacturer training i.e. Biamp, Crestron, AMX, Cisco, Shure, Extron, Zoom, Polycom and certifications & training. List of tools/connectors/supplies for technicians Here is a list of basic tools and miscellaneous parts every technician should be carrying in their tool bag (not share with other techs). Please do note that every tech should bring their own 6ft ladder, also. 6' ladder CAT5 tester CAT5 crimper Tone generator (test speakers and trace wires) DB9 crimper Butt splice connector crimper Stud Finder Drill Drill bits Drywall saw Level Solder iron Screwdrivers Allen wrench set Box cutter Electrician scissors Pliers / vice grips Ratchet set w/ at least 7/16, 1/2, 9/16 Flashlight Heat Gun or Lighter Measuring Tape Cable Stripper Flush cutter / nippers Label maker (Rhino 5200 preferred) Consumables: Sticky blocks Cable ties Velcro Small screws #6 or #8 by 1/2 Heat shrink

Education

Qualifications: The following ss and abilities are essential for placement within Logic Integration. Technical Ability Required: minimum Tech level 2. Level 3 ideal for position Minimum of 5 years AV systems field experience Project Management experience is a plus Clean driving record Able to p a simple background check and drug test High School Diploma or Equivalent Must be authorized to work full time in the United States Provide normal hand tools according to list of requ