Service Delivery Coordinator
Posted on :
01-10-2024
Employer Active
1 Vacancy
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Job Description
- Coordinating the required job activities across organizational boundaries to ensure Baker Hughes execute the job in line with customer expectations and contract terms and conditions.
- Protecting the health and safety of our personnel and the environment.
- Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars, Ensuring the igned contracts/quotes are fully understood and capitalized upon, Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries .
- Being responsible for scheduling and dispatching of resources in line with job requirements.
- Being the primary contact for client for job preparation, and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
- Being familiar with the igned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for Baker Hughes to operate outside of product specifications, client asking Baker Hughes to execute work in way that is not aligned with the Baker Hughes SOP&ip;) .
- Escalating of issues that can impact service delivery, Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
- Leading a team of Field Reports
- Upselling on existing contract with KOC
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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