drjobs Remote Customer Service Representative

Remote Customer Service Representative

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Job Location drjobs

Raleigh, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

We are looking for an energetic driven and detailoriented Remote Customer Service Representative. Our Travel Coordinators play a key role in our travel team building itineraries crafting emails performing hotel rate checks arranging concierge services corresponding with suppliers and building relationships with our trusted supplier network and clientele. To be a successful Remote Customer Service Representative you should have a pion for travel and a desire to inspire others to make their travel dreams come true.

RESPONSIBILITIES

  • Support in writing emails to clients

  • Research destination culinary and activity recommendations

  • Correspond with suppliers to coordinate curated travel arrangements

  • Create and keep client travel doents and invoices updated

  • Completes travel arrangements for clients with air hotel car and other ground transportation vendors at the lowest possible fares. Utilizes preferred vendors to minimize expense

  • Participates fully as a team member to ist as needed in completing all functions related to servicing the travel needs of the staff including ticket/itinerary processing clerical functions travel credits etc.

KNOWLEDGE SS & QUALIFICATIONS

  • Degree in Marketing Hospitality Travel & Tourism or Business a plus

  • Related travel experience and industry knowledge is essential

  • A pion for travel

  • Highly organized with a strong attention to detail

  • Selfdriven in an autonomous remote environment

  • Ability to set goals and develop achievable timelines to hit them

  • Ability to speak multiple languages will be highly regarded

REQUIREMENTS

  • A dedicated home work environment including:

  • A computer

  • Cell phone

  • Highspeed internet

  • Minimal distractions

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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