Customer Service Executive English And Japanese Speaker
Customer Service Executive English And Japanese Speaker
Posted on :
01-10-2024
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Job Description
Customer Service Executive (English and Japanese Speaker)
Company Overview:
We are a global leader in medical and security services employing over 12000 individuals across 1000 locations in 90 countries.
Key Responsibilities:
- Ensure accurate and timely processing of authorizations and appointments.
- Manage incoming calls from Japanese healthcare providers Military Treatment Facilities translators and patients.
- ist in resolving claims issues for providers and patients by coordinating with our teams.
- Input claims data into the system.
- Occasionally translate invoices from Japanese to English.
About You:
- Preferably have experience in claims and billing.
- Possess strong customer service ss.
- Knowledge of hospital or medical administration is a plus.
- Bachelors degree is desirable.
- Language Requirements:
- Professionallevel English
- Nativelevel Japanese
- Proficient in Microsoft Office (Excel Word PowerPoint).
Benefits:
- Competitive salary
- Supportive and open company culture
- Opportunities for growth in a global environment
- Commitment to diversity and inclusion encouraging every colleague to bring their best selves to work.
Note: This position is open only to candidates currently residing in Japan.
Remote Work :
No
Employment Type
Full Time
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