General Manager Group

For over 41 years we has been a premier Halalcertified Korean brand in Singapore. With its unique 2in1 smokeless grill system and exclusive KoreanAsian marinades every meal promises to be a delightful and unforgettable experience.

Key Responsibilities

1. Financial Perspective

• Collaborate and align with Operations Managers Heads of Department and business associates to drive revenue growth and increase market share through various platforms ie. negotiating for better business deals expanding customerbased introducing new/improvised products & services pursuing partnership & collaborations and developing additional business avenues.
• Consolidate and oversee budget spending financial forecast and resource allocation to achieve financial performance and operational targets.
• Collaborate with CSuite/Board of Directors on strategic initiatives via conducting feasibility studies making business proposals implementing business plans to meet SGG business goals and objectives.
• Monitor political & economic situation in Malaysia to forecast business threats and opportunities in minimizing business risks and identifying business opportunities for the company.

2. Customer Perspective

• Partner marketing and operations team to create and implement effective marketing & branding strategies monitor brand recognition create awareness programs to enhance brand image and drive revenue growth by retaining existing and acquiring new customers.
• Improve customer satisfaction rating.
• Develop and implement plans to acquire and manage customer information possibly through CRM or internal databases.

3. Operations Perspective

• Collaborate with Country Head Director of Management Services Operations Manager and Head of Department to ensure operational standards process efficiency food quality and brand consistency.
• Review and ensure adherence to policies guidelines & procedures maintain accurate records instil proper operational controls administrative and reporting for effective management and target achievement.
• Provide leadership to ensure compliance with brand standards franchise agreements business codes of conduct governance framework & principles and applicable laws & regulations.
• Lead quick and effective responses to all operational and businessrelated matters as well as formulate and execute strategies for preventing and managing crises or emergencies.

4. People Perspective

• Set clear goals with performance metrics and oversee their achievement through effective leadership in attracting managing developing and retaining key talents.
  
• Work with HR to foster a successoriented and outcome driven culture promote engaging and high performing leaders who drive and deliver business initiatives.
  
• Collaborate with HR to develop people strategies that align with SGG vision mission and core value. Ensure understanding and commitment of adoption and by all employees.

5. Others

• Perform any other additional responsibilities as assigned by Reporting Superior and/or CSuite members.

Job requirements

• Degree in business entrepreneurship management finance or related field.
  
• At least 10 years proven experience in a leadership or management role in an MNC or a Company with more than 40 outlets in Malaysia including with min. 5 years exposure in food & beverage industry.
• Good understanding of Malaysia business environment competitive landscape and operational challenges in F&B sector.
  
• Proficient in managing the entire restaurant business process including budgeting and forecasting with strong numerical instincts.
• Strong analytical and critical thinking skills with proven track record in improving financial and operational results.
• Excellent people skills with good leadership and management qualities.
• Good verbal and written communication in English/national language with impactful presentation skills and a competent public speaker.
• Selfdisciplined outcomedriven person with dynamic personality to always strive for better results.
• Business travel and working on weekends/public holidays is required at times.
• Expected to display Companys core values (RACER) at all times.

Remuneration:

• RM

Consultant in Charge

• Angel Chok

Traveling allowance & Handphone allowance
Insurance medical benefits leave etc are standard with the market

Remote Work :

No