Payments Specialist
Payments Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Project:
Global Payment and Money Transfer System
Location:
Athens Greece (Remote Work from Home)
Relocation Package:
- 2 Weeks hotel accommodation
- Flight ticket (inside the EU)
- Airport Pickup R
- eal Estate Agency fee
Salary:
- Base Salary: 1300 EUR Monthly (paid over 14 months)
- Performance Bonus: Up to 150 EUR monthly
Working Schedule:
- Monday to Friday 9:00 AM 6:00 PM
- 40 hours/week (8 hours/day 5 days/week)
About the Role:
As a Danish Customer Service Specialist you will be the first point of contact for customers using a global payment and money transfer system. Youll play a critical role in resolving inquiries troubleshooting issues and ensuring a seamless experience for users. This is a remote role providing flexibility while living in Greece.
Key Responsibilities:
- Handle customer inquiries and provide effective solutions via phone email and chat
- Assist users in troubleshooting payment and transfer issues
- Provide timely and accurate responses to customer queries
- Follow communication guidelines to ensure clear effective customer interactions
- Collaborate with the team to improve service quality
Requirements:
- Fluent in Danish (written and spoken)
- B2 proficiency in English
- Eligible to work in Greece with one of the following:
- EU citizenship
- Fullpurpose & Specificpurpose work permit card
- Certificate of Protection (refugees)
Benefits:
- Comprehensive Training: 4 weeks of training to equip you with the skills needed for success
- Remote work flexibility from your home in Athens
- Friendly and supportive work environment
- Health care benefits and numerous other discounts
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
- Work for a Great Place to WorkCertified Company that fosters diversity
Hiring Process:
- Application Review
- Language Proficiency Online Tests
- Client Interview
If youre excited to support a global payment system and have a passion for customer service apply today to join our dynamic team!
Remote Work :
No
Employment Type
Full Time
