Customer Support Representative

Do you thrive when helping others Do you want to be a part of a professional Customer Service team and develop yourself by learning every single day If this sounds like you we definitely want to hear from you!

Your role

At SuperOffice youll be busy...

• Communicating with customers via phone email and chat
• Proactively solving issues that our customers encounter when using our CRM
• Providing knowledgeable answers to questions about our product and services
• Working with internal departments to meet customers needs
• Data entry and analysis in various platforms
• Converting customers into passionate evangelists of our CRM

Your Superpowers

We believe youll need these superpowers to succeed but were of course eager to hear your thoughts

• At least 1 3 years of relevant work experience
• Excellent phone etiquette
• Excellent verbal written and interpersonal skills
• Ability to multitask organize and prioritize work
• Language requirements: fluency in English and German.
• Creativity and energy
• Product evangelism

What we offer

This is an opportunity to become the ideal version of yourself and make a direct impact on the business.

At SuperOffice we offer:

• Competitive salary (rangeNet)
• Health insurance and other benefits
• A hybrid working environment
• Rewarding and challenging daily work with the possibility to make a real difference
• A unique culture we are all citizens of Superland with our own constitution and passports (for collecting different stamps at different company events and gatherings)

About SuperOffice

Driven by a passion for customer relationship management SuperOffice is one of Europes leading suppliers of CRM solutions to the businesstobusiness market. Our software supports the individual user in achieving stronger sales marketing and customer service productivity. Loved by over thousands of happy customers SuperOffice is the preferred choice.

SuperOffice was founded in Norway in 1990 and today we are 250 people located in Norway Sweden Denmark Germany Netherlands Switzerland and the UK.

Are you excited about this position but not sure if you meet all the qualifications At SuperOffice we are dedicated to building a diverse inclusive workplace and research shows that some applicants are less likely to apply if they do not meet all the requirements. If you think you are a great fit for this role we strongly encourage you to apply. You may be just the right candidate for this or other roles.