IT Systems yst Specialist
IT Systems yst Specialist
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Job Description
PRIMARY PURPOSE:
To review analyze and document software requirements and to lead the business analysis phase for projects
ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Leads the requirements management efforts for projects; takes ownership of the business analysis role throughout the project.
Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.
Works with project managers project requestors operations business representatives IT representatives and clients to ensure complete understanding of software requirements.
Produces project requirements documentation including written documents process diagrams report mockups wire frames and other documentation as required using standard templates.
Meets deadlines and manages work to timelines.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
Performs other duties as assigned.
Supports the organizations quality program(s).
Travels as required.
SKILLS & KNOWLEDGE:
Strong knowledge of third party administration/claims management business and technology
PC literate including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Self motivated
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
EXPERIENCE:
Five (5) years of related experience or equivalent combination of education and experience required. Experience in multiline claims management processes and system requirements preferred.
EDUCATION:
Bachelors degree required; major in computer science field preferred.
WORK ENVIRONMENT:
When applicable and appropriate consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment troubleshooting problem solving analysis and discretion; ability to handle workrelated stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding travel as required
Auditory/Visual: Hearing vision and talking
NOTE:
Credit security clearance confirmed via a background credit check is required for this position. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions duties or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Employment Type
Full Time
