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Under supervision the Back Office Assistant performs a variety of back office and clerical duties in support of the patient care activities ensuring even patient flow and continuous communication with RNs employees and leaders. The Back Office Assistant greets and assists patients answers phones schedules appointments and escorts patients to room.
This role collects and records patient vital signs (BP TPR height and weight) and promptly reports and unusual observations or changes in patient condition.
Assists physician with examination and procedures within the scope of their job.
Provides patients with information as directed.
Cleans exam room and instruments and maintains and organizes supplies.
Performs other duties as assigned.
SKILLS:
Basic keyboarding skills at 35 WPM
Basic knowledge of Microsoft Office Suite including Outlook Word and Excel
Basic knowledge of medical terminology
EDUCATION:
Required:
High school graduate or equivalent
Graduate of Medical Assistant program or equivalent work experience
Minimum one (1) year previous medical backoffice experience preferably within an acute healthcare system environment
Preferred: Associate or bachelors degree in healthcarerelated field
REQUIRED CERTIFICATIONS & LICENSURE:
BLS certification.
Graduate of Medical Assistant program or equivalent work experience.
Full Time