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Job Location drjobs

Kingston - Jamaica

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

JOB DESCRIPTION

Core Functions:

The ideal candidate aids the company to provide their clients with an immaculate competent experience by actively and attentively engaging with them to secure subscriptions. To serve partners the incumbent is responsible selfdriven and enthusiastic. They also actively seek out numerous chances to further the objectives of the business. With strong problemsolving abilities and a solutionfocused mindset the perfect applicant can find new ways to meet and beyond the requirements for this role.

Education/Experience:

CSEC/CAPE Level Proficiency

Pursuing or completed Bachelors degree in Business Administration General Management

Banking & Finance Economics Business Administration or related field from a recognized tertiary institution.

Knowledge of Microsoft Office Suite in particular Microsoft Excel

Specialized Skills Techniques/Learned Disciplines:

  • Knowledge of Customer Service Principles
  • High degree of accuracy and attention to detail
  • Ability to work in a fastpaced environment
  • Strong time management skills
  • Professionalism in dealing with all clients
  • Effective Communication skills
  • Effective Team player
  • High degree of honesty & integrity
  • Effective ProblemSolving Skills

Special Conditions Associated with the Job:

Normal office environment

Userfriendly and Ergonomically workstation outfitted with telephone headset email access.

Might be required to work extended hours

REPORTING RELATIONSHIPS:
Directly: Supervisor
Indirectly: Company Manager/CEO

JOB DESCRIPTION DUTIES AND RESPONSIBILITIES

1. OUTBOUND CLIENT CALLS AND CONTACTABILITY (60% of your time)
Facilitate and engage outbound calls to companies and clients daily for signups.
Execute routine followup calls and through other means to prospective and new companies.
Actively manage company engagement with calls and emails to secure buyin
PERFORMANCE CRITERIA
Meets daily and weekly targets arranged with Supervisor.

2. COMPANY OUTSOURCING (35% of your time)
Source prospective companies and clients from online local and international platforms for contacting and onboarding.
Utilize platforms such as LinkedIn Career Jamaica The Sunday Gleaner Caribbean Jobs weekly to source prospective companies.
Receive and document referrals by other companies to contact.
PERFORMANCE CRITERIA
Meets daily and weekly targets arranged with Supervisor.

3. REPORTING (5% of your time)
Provide weekly reports to supervisor on outbound call performance referrals outsourcing and other KPIs deemed necessary.
PERFORMANCE CRITERIA
Reports are submitted each Friday at 12:00PM to Supervisor

4. Perform any other jobrelated duties assigned

Remote Work :

No

Employment Type

Full Time

Company Industry

About Company

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