Customer Quality Engineer
Customer Quality Engineer
Posted on :
29-09-2024
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Job Description
Company Background:
This company is a leading label and printing electronics manufacturer recognized as a global pioneer in specialty packaging. As the worlds largest label company they offer innovative solutions across various sectors including Home & Personal Care Premium Food & Beverage Healthcare & Specialty Automotive & Durables and Consumer markets worldwide. The company is proudly located in Desa Cemerlang Ulu Tiram.
Job Descriptions:
- Ensure that the products meet quality requirements.
- Coordinate with Quality Managers to discuss and resolve product quality issues raised by customers.
- Update customers in a timely fashion regarding the status of quality issues or any requests.
- Participate in product quality planning and control process based on customers specifications and requirements.
- Inform the quality management team regarding customer feedback and expectations on products quality.
- Prepare and update all necessary quality reports as required by customers.
- Train and guide quality management team in identifying and developing problem solving methodologies to resolve quality issues.
- Assist in new product development activities to avoid quality issues.
- Prepare and maintain product quality documentation based on ISO specifications.
- Develop product quality processes based on ISO standards.
- Mange and coordinate ISO audits.
- Work with Quality Managers to improve the quality management system based on audit results.
- Address customer issues on time to ensure customer satisfaction.
Job Requirements:
- More than 3 years experience in customer quality management.
- Good experience in customer complaint handling.
- Good experience of quality control and quality assurance in line.
- 8D/FMEA/quality control plan implemented.
- Strong communication skills.
- Good problemsolving ability.
- Positive learning ability.
- Clear logic analysis ability.
- Good oral English Bahasa Melayu & Mandarin. Proficiency in Mandarin will be given priority.
Salary Range:
- From RM3500 to RM4500
Contact Person:
Diu Jia Suan:
Remote Work :
No
Employment Type
Full Time
Key Skills
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