Planning, co-ordination, and monitoring of a range of projects & solutions implementations. You will be managing business function accounts, ensure the delivery of assigned IT projects/solutions, co-ordinate with stakeholders, business users, IT colleagues and management, and vendors. This role involves technical understanding, stakeholder management, and cross functional support Ensure Project plans are realistic, maintained and properly resourced.
Ensure projects are carried out through the defined phases fully complying with MATAR IT processes and procedures.
Responsible for working closely with vendor partners, business users, contract team and track product implementation project throughout the lifecycle (RFI, RFP/RFT, Technical Evaluation, Implementation, Go live etc.).
Ensure that assigned systems/applications are adequately supported. Manage the systems/application support teams/suppliers
Analyze system faults, assess severity levels, and provide solutions
Link similar problems by users or systems to enable detailed reporting and trend analysis
Ensure service reviews for external suppliers
Perform business analysis activities to analyze user requirements, define solutions requirements, and document system specifications.
Supervise the installations of Audio Video equipment (hardware and software) (such as ISAAC Nemesis and AV Stumpfl Systems, Broadsign and service a plus etc) in 24x7 operational environment.
Design, develop, and implement base code for audio-visual (AV) systems using ISAAC Nemesis or AV Stumpfl Systems or other software and hardware, include setting up, calibrating, and tuning the systems as per the technical specifications.
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