Confluence JIRA SME

JO Details

C/CTH/Perm Duration

Contract 3 months (Potential to go longer)

Start date & Location

ASAP Remote EST or CST

Remote Return Post COVID Hours (Time Zone)

Remote EST or CST

Bill Rate & Salary Conversion/Mark Up

$TBD

Additional Notes:

• • A lot of moving parts on this team
  • Infosec is attached to IT and IT to business
    • Utilize different platforms ticketing systems etc.
  • SharePoint is main section for repositories
  • DTC side of the house is majority of her work
    • They utilize everything a bit differently
      • Agile KANBAN Atlassian Suite
      • Ticketing system is Jira
      • Central Repositories is Confluence/Atlassian Suite
  • Looking for someone like a Scrum
    • Needs to build and has been building an application security page on Confluence/how to articles
      • Internal customers developers of DTC need to pull process/information
    • Shes done as much as she can within Jira KANBAN and Confluence
      • Needs someone who can help get this confluence page/jira build a better process around these tickets design/build this
        • Maintaining this is not the issue
      • Just needs this little extra bit of help to move over the other initiatives that are dependent on this
        • Baseline is already stood up
          • Vany has already set this up for AppSec
            • Would like someone who can come in and integrate
  • Experience working in an Agile environment as well
    • Also understanding the admin portion and how development works
  • Taking a ticket
    • Lets do tickets this way
    • Lets add these fields
    • Based on what youre saying I think you should do it this way
  • Industry experience: retail ecommerce or a productoriented company
    • An OEM environment
    • #1 retail/ecommerce background
  • Nice to have:
    • Jira is her immediate need
    • CA Service desk and Freshservice
      • MS suite
      • Would love to be able to help integrate the DTC stuff Vany has into their other side of the house
    • The ticketing system for IT integrated into CA Service Desk or Fresh Service
    • Will have an SharePoint in IT
      • Vole Management
    • Would love some Security exposure as well