Provide support for child welfare applications and initiatives.
Provide a list of the daytoday tasks to be performed by the Selected Candidate:
Day to Day tasks to be performed by candidate include: Provide CONNECTIONS user support via inperson email and telephone provide direct onsite instruction to individual users and small groups provide instruction on newly released functionality deliver presentations to line staff monitor compliance with data entry requirements review training materials provide technical assistance with data warehouse
Requested Qualification Number
Requested Qualification Notes to Agency: Points assigned will change depending on the number of Qualifications submitted There is no requirement to have 10 Qualifications. Only Number of Months is an allowable unit of measurement for experience.
Exp You have
1
36 months of experience providing IT support to users.
2
36 months of experience providing implementation support services.
3
18 months of experience providing onsite systems support in a child welfare environment.
4
18 months of experience in training staff in a child welfare application.
5
Bachelors Degree
Required Documentation
R sum Copy of Candidate Identification (i.e. Drivers License/Green Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e. professional certifications degrees etc.)
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