Cloud Customer Lifecycle Manager - Swedish - Malaga

Position: Cloud Customer Lifecycle Manager

Location: Mlaga Spain

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

• Be the first and main contact point for Cloud technology customers small and medium businesses
• Leverage social digital video chat phone and demonstration environments to effectively reach sell to and manage customers
• Contact 200 leads and create 30 opportunities per month; maintain high daily activity minimum 6090 activities/day
• Determine customers needs and identify opportunities deliver a strong first impression and set the foundation for longterm customer relationships by delivering a worldclass customer engagement experience
• Quarterback sales from lead to purchase leading the sales strategy maximizing upsell and crosssell opportunities by collaborating with Solution Specialists and Partner Connection Managers
• Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria e.g. BANT (budget authority need and timeline)
• Forecast sales pipeline and usage of the products and solutions in scope
• Collect feedback from customers and articulate it back to the business: Voice of customer.

REQUIREMENTS:

• Intermediate or fluent English (verbal and written) fluent or native Swedish (verbal and written)
• 2 years of sales experience with a proven track record of success is required
• Minimum 1 year of IT industry experience required and general knowledge of the IT industry
• High school diploma required; a BA/4year degree would be an advantage
• Familiarity with modern sales techniques and tools including experience from retail sales corporate internships or entrepreneurial programs
• Experience working with or selling Azure Office 365 Dynamics 365 or similar solutions would be an advantage
• Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
• Ability to work independently drives own personal performance takes ownership of training and skill enhancement seeks continuous quality improvement
• Strong interpersonal skills excellent oral written and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship) email video and presentations
• Achievement and successdriven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong crossbusiness collaboration
• Solid time management skills
• Experience using Microsoft Office Suite applications Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365 Salesforce etc
• Passion for cloud technologies and changing the world.

BENEFITS:

• Attractive remuneration with capped sales bonuses
• Working with a big name in the Cloud industry and gaining specialization in it
• Work from Monday to Friday from 9 AM 05:30 PM
• Relocation cost reimbursement for candidates from abroad
• Sponsored meals
• International team
• Stimulating environment
• Many opportunities for growth within the company.