Guest Relations Ambador
Guest Relations Ambador
Posted on :
27-09-2024
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1 Vacancy
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Job Description
Location: NEOM Sindalah Island
Job Type: Fulltime
Industry: Hospitality & Guest Relations
Experience Level: Entry to MidLevel
Function: Customer Service Guest Relations
About the Job:
We are seeking a Guest Relations Ambassador for the luxurious Sindalah Island part of the NEOM Project in Saudi Arabia. You will be responsible for providing guests with a worldclass experience ensuring comfort and seamless service throughout their journey on Sindalah Island.
Key Responsibilities:
- Greet guests with warmth professionalism and a high level of hospitality;
- Provide personalized guest services including event information transportation and booking arrangements;
- Assist with guests arrival experience including luggage handling coordination;
- Address guest inquiries and complaints with grace and prompt resolution;
- Collaborate with internal teams to ensure guest satisfaction and seamless operations;
- Maintain privacy and security of guest information following NEOMs protocols.
Required Qualifications:
- High School Diploma or higher (Hospitality certification is a plus);
- 5 years in guest services hospitality or front desk operations within a highend hotel or resort;
- Strong communication skills in English (Arabic is a plus);
- Excellent customer service and problemsolving abilities;
- Proficiency in Microsoft Office Suite and familiarity with ticketing/booking systems;
- High attention to detail adaptability and professionalism;
- Ability to handle highpressure situations and challenging guest interactions calmly.
Benefits:
- 21 days paid leave;
- Free annual air tickets;
- Free transportation;
- Family allowance;
- Spacious and wellequipped living space.
How to Apply:
Interested candidates should apply via LinkedIn by submitting a resume outlining your experience in customer service or guest relations.
We look forward to welcoming you in Saudi Arabia!
High School Diploma or higher (Hospitality certification is a plus); 5+ years in guest services, hospitality, or front desk operations within a high-end hotel or resort; Strong communication skills in English (Arabic is a plus); Excellent customer service and problem-solving abilities; Proficiency in Microsoft Office Suite and familiarity with ticketing/booking systems; High attention to detail, adaptability, and professionalism; Ability to handle high-pressure situations and challenging guest interactions calmly.
Employment Type
Full Time
Company Industry
Key Skills
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