ALMQC Lead Support Engineer
ALMQC Lead Support Engineer
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Job Description
Position: ALM/QC Lead Support Engineer
Location: Hybrid Tampa FL or Coppell TX (3 days a week onsite)
Industry: Financial Services
Experience Level: MidSenior
Experience Required: Minimum 6 years of related experience
Education Level: Bachelors Degree preferred or equivalent experience
Job Function: Information Technology
Compensation: Compensation package and all related details to be disclosed during initial screening process
Total Positions Available: 1
Relocation Assistance: No
Visa Sponsorship Eligibility: No
The initial phase of the interviews will be conducted onsite in Tampa FL or Coppell TX.
Leadership Expectations:
- Foster a workplace that celebrates diversity and encourages open communication.
- Share information effectively and ensure mutual understanding in every interaction.
- Nurture meaningful connections and collaborate across teams for greater achievements.
- Promote responsibility and proactive problemsolving to ensure successful outcomes.
- Mentor and develop talent contributing to individual success and organizational excellence.
- Advocate for innovation and embrace transformative ideas to advance our vision.
Job Description:
Our esteemed financial services client is seeking a confident ALM/QC Lead Support Engineer to orchestrate the management and strategic support for ALM toolrelated functions. The role centers on elevating efficiency and fostering a userfocused technological environment within a culture that prioritizes continuous growth clear communication and collaborative success.
Key Responsibilities:
- Administer and customize QC server licenses establish user access and configure projects.
- Deliver exceptional training and support for tool users facilitating ease of use and integration.
- Act as a first responder for toolrelated queries offering timely resolutions and innovations.
- Conduct thorough monitoring and proactive maintenance to support crossfunctional teams.
Qualifications:
- Proficiency in Micro Focus ALM/QC/Octane Administration including installation upgrades and patch implementation.
- Expertise in customizing tools for optimal workflow including scripting and automation.
- Adept at SQL querying for intricate data handling reporting and ALM project customization.
- Experienced in managing crossproject templates and integration with various tools.
Job Insights:
- Strong experience in license management ALM tool setup and user creation is a must.
- Handson skills with VB scripting and Microfocus QC/ALM OTA API essential for innovation and efficiency.
- Indepth knowledge of SQL queries dashboard configuration and project migration strategies.
Employment Type
Full Time
