Product Manager

Job Description:
As a Product Manager on the Engagement Services team you understand consumer needs and behaviors and advocate for a frictionless consumer experience. You collaborate with product teams to define the support for the maturation and roadmap for those products within your portfolio. You influence your teammates as well as stakeholders and key executives through leadership skills data storytelling and logic. You are equally comfortable collaborating with a development team and presenting in front of executive stakeholders.

Responsibilities:

• Serve as the product visionary for large complex or multiple Scrum teams who are creating functionality primarily on the Salesforce platform.
• Manage and lead the product throughout the entire product life cycle including product discovery/prediscovery managing requirements and release.
• Understand the business vision needs values and KPIs.
• Create and maintain Product Roadmaps.
• Act as the liaison between stakeholders and the product team managing stakeholder expectations.
• Understand and prioritize business needs to optimize delivery team efforts (build the right thing).
• Work closely with the product team to build an MVP that meets/exceeds stakeholder expectations.
• Ensure the team is driving towards the stakeholder vision. Own the health and evolution of products within the portfolio.
• Track and drive success measures.
• Forecast and provide status to the leadership team along with the Scrum master.
• Perform UAT if stakeholders are not available.
• Create training documents as needed.
• Own track and report out on product initiatives and progress toward milestones.
• Identify and provide audienceappropriate metrics in multiple formats (i.e. team vs. manager vs. executive).

Required Experience/Skills:

• 46 years of experience as a Product Manager for development teams.
• 23 years of Salesforce experience specifically Health Cloud.
• Experience working in a healthcare setting.
• Experience creating Roadmaps.
• Advanced knowledge of standard Agile standards metrics and KPIs.
• Openness to new ideas mentoring coaching and training others.
• Outstanding interpersonal skills a positive mindset and a collaborative spirit.
• Advanced verbal and written communication skills.