Finnish Customer Support Agent - Greece
Finnish Customer Support Agent - Greece
Posted on :
26-09-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Tasks
- Communicate with customers via phone chat & email
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction representing a major brand
- Provide troubleshooting for mobile devices (mobile phones tablets & more)
- Assist customers to manage/secure their account & passwords
- Setup repairs for hardwarerelated issues
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
Requirements
- Fluency in Finnish (minimum C1) and Advanced English knowledge
- Familiarity with iOS and/or MacOS or comparable technology is a plus
- Great communication skills
- Prior customer support experience would be an advantage
- Strong troubleshooting skills
Benefits
- Relocation package if required (Complete support to help you ease your relocation to Greece we cover your flight tickets expenses pick up at the airport 4 weeks hotel accommodation and support with the house searching process)
- Competitive monthly salary 2 extra salaries per year
- Performance bonus
- Meal allowance
- Health care benefits and numerous other discounts
- Accommodation bonus
- Transport bonus (if required) as some of the positions can be WFH.
- Full training by certified instructors
- Professional growth & development opportunities
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
