Apoio ao Cliente Portugu s e Ingl s
Apoio ao Cliente Portugu s e Ingl s
Posted on :
25-09-2024
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1 Vacancy
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Job Description
Our client is a world s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
Project:
You will be responsible for providing excellent customer support service to Spanish speaking clients. You will be the first point of contact for customers and will handle a variety of tasks including answering questions resolving issues and providing support.
What you will be doing:
- Management of incoming calls and email
- Identify and assess customers needs to achieve satisfaction
- Provide accurate valid and complete information by using the right methods/tools
- Follow communication procedures guidelines and policies
Requirements:
- Fluency in Portuguese language (must be C1)
- Communicative level of English language (B2)
- Ability to communicate clearly and effectively
What we offer:
- Base salary: 1045 gross per 14 months
- Performance Bonus of: up to 10% per month
- Full time (40h/week) fixedterm Greek employment contract in accordance with Greek labor law
- Working hours: Monday to Friday
- Health package
- Remote work in Greece Equipment provided
Amazing relocation support for those wanting to relocate to Greece:
- Paid flight ticket to Athens
- Airport taxi
- 2 weeks free hotel stay
- Assistance with finding an apartment
Note: We require EU citizenship or full rights to work in Greece
customer service,english,communication,spanish language,problem resolution,problem solving,customer satisfaction,relocation support,customer support,content moderation,english language proficiency,portuguese,portuguese language fluency,problem-solving,email management,english language,portuguese language,technical support,call management,eu citizenship
Employment Type
Full Time
Key Skills
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