Fresher hiring- Client Servicing ociate
Fresher hiring- Client Servicing ociate
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
Overview:
As a Fresher Client Servicing Associate you will play a crucial role in maintaining and enhancing client relationships. Your ability to effectively communicate with clients understand their needs and ensure their satisfaction will directly impact the success and growth of the organization.
Key Responsibilities:
- Assist in managing client accounts and relationships
- Respond to client inquiries and provide timely accurate information
- Participate in client meetings and presentations
- Collaborate with internal teams to ensure client needs are met
- Contribute to the creation of client proposals and reports
- Identify opportunities to upsell or crosssell services to clients
- Monitor and analyze client performance metrics
- Resolve client issues and complaints in a professional manner
- Keep accurate records of client communications and transactions
- Stay updated on industry trends and competitors to provide valuable insights to clients
- Support the development of client retention strategies
- Assist in onboarding new clients and providing orientation on services
- Conduct research on potential clients and market trends
- Contribute to the improvement of client servicing processes
- Collaborate with team members to achieve client satisfaction goals
Required Qualifications:
- Bachelors degree in Business Marketing Communication or related field
- Strong interpersonal and communication skills
- Ability to prioritize and manage multiple tasks effectively
- Problemsolving and critical thinking abilities
- Excellent presentation and negotiation skills
- High level of professionalism and customer service orientation
- Basic understanding of sales and marketing principles
- Proactive and detailoriented approach to work
- Proficiency in Microsoft Office suite and CRM software
- Willingness to learn and adapt to dynamic client needs
- Ability to work collaboratively in a team environment
- Demonstrated organizational and time management skills
- Ability to thrive in a fastpaced and demanding work environment
- Understanding of client relationship management best practices
- Strong ethics and integrity in handling client information and interactions
client management,microsoft office,communication,teamwork,problem-solving,client relationship management,presentation,client servicing,crm software,organizational skills,time management,sales,negotiation,marketing,communication skills
Employment Type
Full Time
Key Skills
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