Sr Executive Operations- Large Broking House

Position Purpose

Responsible to perform the activities allotted within the defined timelines coordinate with the Branch / Business partners & internal departments effective handling of the queries to ensure smooth functioning of the activities.

Direct Responsibilities

• MIS maintenance for daily updating to the HODs
• Preparing & Maintaining Various Reports & MIS.
• Shortage follow up Mail sent to respective branches & BPs for payout shortages (value 5 lacs & above) & getting confirmation mail.
• EMF funding summary sent to Cluster Heads & Branches
• Obtain excel file maintained to track Branchops personal timely and regular followup with Branches/AOMROMs.
• Consolidated excel file prepared containing details of all Branches /Business partners (Email master) & sent to various departments.
• Follow up mail sent to ISTF team for Seclore id creation for new Business Partners.
• Handling Branch/BP queries on mails like Seclore registrations welcome kit returned DCN charges account opening objections contract note charges unique mobile queries Account opening KYC etc...
• To complete & share MIS Reports with superiors as per the decided timelines.
• Handling queries received from the Regulator within the defined timelines.
• Guiding team members for achieving the defined timelines.

• Technical & Behavioural Competencies

• Process Improvement: Ability to identify analyze and improve operational processes to enhance efficiency and effectiveness.
• Risk Management: Identifying and mitigating operational risks to minimize disruptions and improve business continuity.
• Communication Skills: Effectively communicating with team members other departments and external stakeholders.
• Adaptability: Being flexible and open to change in response to evolving business needs and external factors.
• ProblemSolving: Analyzing complex situations and developing effective solutions.
• Team Collaboration: Working collaboratively with crossfunctional teams to achieve common goals.
• Customer Focus: Understanding and prioritizing the needs of internal and external customers.
• Coordination with different departments for solving queries of Business Partners & Branches

Candidate Summary

13 yrs location Airoli

operation process improvement risk management

process improvement,risk management,MIS,Operational Activities