ServiceNow CMDB Developer
ServiceNow CMDB Developer
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role:
Alphanext Technology Solutions and its customers are seeking an experienced ServiceNow CMDB Architect to join our team. The ideal candidate will have over 3 years of experience in IT and extensive expertise in managing and architecting ServiceNow Configuration Management Database (CMDB) solutions. This role requires a deep understanding of ServiceNow CMDB IT Service Management (ITSM) and the ability to design implement and maintain robust CMDB architectures.
Key Responsibilities:
- Design and architect CMDB solutions on the ServiceNow platform to meet client requirements.
- Lead the implementation of CMDB projects ensuring data integrity and adherence to best practices.
- Develop and maintain CMDB architecture documentation including data models workflows and integration points.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Ensure compliance with ITIL processes specifically around Configuration Management.
- Integrate CMDB with other ITSM modules (Incident Problem Change Asset Management).
- Conduct regular audits to ensure CMDB data accuracy and completeness.
- Provide technical leadership and guidance to junior team members.
- Troubleshoot and resolve issues related to CMDB and related integrations.
Required Skills and Experience:
- 3 years of handson experience with ServiceNow CMDB.
- Proven experience in designing and implementing ServiceNow CMDB solutions.
- Strong understanding of ITIL processes especially Configuration Management.
- Experience with ServiceNow ITSM modules and their integration with CMDB.
- Expertise in ServiceNow data modeling discovery tools and data normalization.
- Proficiency in scripting languages such as JavaScript and knowledge of ServiceNow scripting (Business Rules Script Includes UI Actions).
- Strong analytical and problemsolving skills.
- Excellent communication and stakeholder management skills.
- ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) CMDB certifications are highly preferred.
CSA+,CMDB,CIS,Javascript
Employment Type
Full Time
